Backorder Policy
Q1 | What is Backorder? |
| A backorder is an opportunity to secure an item before it becomes available in our inventory. It's like reserving a spot for yourself to confirm the item, especilly when we have limited quantities. Placing your order early ensures that you secure the item, as backorders are open for a limited quantities only. This is especially useful for popular or limited-quantity items. | |
Q2 | How long will it take for a backordered item to arrive? |
| Backordered items are expected to arrive in our store approximately 14 - 30 days after your order is placed. | |
Q3 | When will my backorder be shipped? |
| Once the backordered stock arrives in our store, we will promptly dispatch your parcel and notify you about the shipment. Please note that the estimated shipping date is subject to change, and we will keep you informed of any updates regarding your backorder. | |
Q4 | Can I purchase a backorder item alonbg with in-stock item in the same order? |
| No, we do not allow the purchase of backorder items along with in-stock items in the same order. Please place seperate orders for in-stock and backorder items. | |
Q5 | Can the estimated arrival time for backordered items change? |
| Yes, the estimated arrival and dispatch times for backordered items are subject to change, especially during peak seasons or due to unforeseen circumstances. We will keep you updated on any changes to your backorders. | |
Q6 | How will I know the status of my backorder? |
| You can track the progress of your backorder by leaving us email. We will provide updates on any changes to the estimated arrival time. | |
Q7 | Is there anything else I should know about backorders? |
| Please be aware that backordered items may have limited quantities, and they are processed on a first-come, first-served basis. We appreciate your patience and understanding as we work to provide you with the latest and most sought-after items. | |
| This Backorder Policy is effective as of XX.XX.2023 and applies to all backorder transactions made through our website. Please review this policy before placing a backorder, and if you have any further questions, feel free to contact our customer support team. | |